F . A . Q

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F.A.Qs

What is Soul Ink?

Soul Ink is a custom gift studio that creates one-of-a-kind, handcrafted pieces inspired by your personal story. Each gift is uniquely designed and made only once—for one person.

How are your gifts personalized?

We begin with a set of thoughtful questions to understand your relationship, memories, and intentions. Based on your responses, we design a custom gift that reflects your unique emotional bond.

What types of gifts do you offer?

Soul Ink offers a wide range of personalized gifts—from hand-painted objects (like bottles, boxes, keepsakes) to customized items like tech accessories, all designed to be deeply meaningful.

Are all your products one-of-a-kind?

Yes. Every Soul Ink gift is a unique creation. We do not repeat designs, and we do not mass produce. Each piece is made with love, only for you and your recipient.

Are all your products one-of-a-kind?

Yes. Every Soul Ink gift is a unique creation. We do not repeat designs, and we do not mass produce. Each piece is made with love, only for you and your recipient.

 

Can I preview the design before it’s made?

Yes. We send a detailed proposal before crafting begins. You can approve it as-is or request changes. We start production only after your confirmation.

What are numbered or limited-edition gifts?

 

These are exclusive pieces created in very small quantities. Each one is individually numbered and linked to a private story via QR code—ideal for moments that deserve to be marked.

How long does it take to receive my gift?

Production typically takes 7–14 days after your design is approved. Shipping time varies based on your location, and full tracking details will be provided once dispatched.
Please note: items like perfume bottles or alcohol-containing gifts may be subject to import restrictions or taxes depending on your country. We recommend checking with your local postal or cargo service before placing your order.

Can I send the gift directly to the recipient?

Absolutely. You can choose to have the gift shipped directly to your loved one, with optional gift wrapping and a personalized message included.

Do you accept international orders?

Yes, we ship internationally. Please note that delivery times and shipping costs may vary depending on your destination.

Please note: items like perfume bottles or alcohol-containing gifts may be subject to import restrictions or taxes depending on your country. We recommend checking with your local postal or cargo service before placing your order.

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